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Remote CSR II: First-Call Resolution

Remote / Online - Candidates ideally in
Jerome, Jerome County, Idaho, 83338, USA
Listing for: Premera Blue Cross
Full Time, Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 39000 - 58000 USD Yearly USD 39000.00 58000.00 YEAR
Job Description & How to Apply Below

Premera Blue Cross is hiring a Customer Service Representative II for a remote, full-time role. You will handle inbound and outbound calls, provide first-call resolution, and document interactions while following HIPAA and PPI guidelines.

Training, benefits, and a supportive environment help you grow. Ideal candidates have a high school diploma or GED, 2 years of college or 3 years of customer service experience, and strong MS Office skills.

We are seeking a motivated Remote CSR II:
First-Call Resolution to join Premera Blue Cross in Idaho Falls, , United States.

The Remote CSR II:
First-Call Resolution position in the Management & Operations, Sales field is open for applications.

We have an opening for a Remote CSR II:
First-Call Resolution in Idaho Falls, , United States within Management & Operations, Sales.

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