Remote Customer Service Team Lead - Coaching & Ops
Corpus Christi, Nueces County, Texas, 78401, USA
Listed on 2026-10-09
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Customer Service/HelpDesk
Bilingual, Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Sedgwick—remote opportunity—seeks an experienced Remote Customer Service Team Lead to oversee housing operations, guide frontline staff, manage escalations, and ensure service levels during shifts. The role supports policyholders, adjusters, hotels, and partners with housing-related inquiries while supervising daily customer service activities.
The position emphasizes leadership, coaching, and operational oversight in a high-volume environment, with a focus on accuracy and timely service
We invite applications for the Remote Customer Service Team Lead
- Coaching & Ops position located in Fort Worth, TX, United States.
We would love to welcome a new Remote Customer Service Team Lead
- Coaching & Ops to our group in Fort Worth, TX, United States.
For the Remote Customer Service Team Lead
- Coaching & Ops position at Sedgwick, we are reviewing applications now.
Step into the Remote Customer Service Team Lead
- Coaching & Ops role at Sedgwick in Fort Worth, TX, United States and grow with us.
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