Remote CSR II: First-Call Resolution in Healthcare
Eden Prairie, Hennepin County, Minnesota, 55344, USA
Listed on 2026-10-09
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Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, HelpDesk/Support, English Customer Service
Premera Blue Cross is hiring Customer Service Representatives to support members and providers. This remote CSR II role emphasizes first-call resolution, information accuracy, and timely responses.
Training lasts 12 weeks with full attendance required, followed by a comprehensive benefits package and growth opportunities. The role involves inbound/outbound calls, handling sensitive information, and achieving performance metrics.
The Remote CSR II:
First-Call Resolution in Healthcare role at Premera Blue Cross is now open for applications in Minneota, MN, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote CSR II:
First-Call Resolution in Healthcare role in the description above.
We appreciate your interest in this position.
Join Premera Blue Cross and contribute to our ongoing work.
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