Remote CSR II: Healthcare Support & First-Call Resolution
Maricopa, Pinal County, Arizona, 85138, USA
Listed on 2026-10-09
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support
Premera Blue Cross is hiring Customer Service Representatives to handle inbound and outbound calls, delivering first-call resolutions while maintaining HIPAA-compliant handling of customer information. The CSR II role emphasizes accurate documentation and escalation when needed, supporting members and providers across multiple locations.
The position is remote, full-time, with comprehensive benefits, training, and opportunities for career growth within Premera's Customer Service organization.
We are looking to fill the Remote CSR II:
Healthcare Support & First-Call Resolution position at Premera Blue Cross in Yuma, AZ, United States.
This is a Full Time role.
The position is based in Yuma, AZ, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 39.000 - 58.000.
We aim to respond to suitable candidates as soon as possible.
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