Remote CSR II: First-Call Resolution Advocate
Milton, Fulton County, Georgia, USA
Listed on 2026-10-09
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Premera Blue Cross seeks a Customer Service Representative II to deliver high-quality, first-call resolution for members and providers. This remote role supports multiple geographic locations and requires handling sensitive information with professionalism.
The CSR II will research, de-escalate when needed, and document interactions, working from home with a 40-hour week and a Pacific Time shift window after training.
This is an excellent opportunity to take on the Remote CSR II:
First-Call Resolution Advocate role at Premera Blue Cross.
This is a genuine position to take on the Remote CSR II:
First-Call Resolution Advocate role at Premera Blue Cross.
As a Remote CSR II:
First-Call Resolution Advocate, you will play an important part at Premera Blue Cross in Athens, GA, United States.
We invite applications for the Remote CSR II:
First-Call Resolution Advocate position located in Athens, GA, United States.
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