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Remote Patient Care Call Center Specialist

Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listing for: 1920 Mass General Brigham Medical Group Western Massachusetts, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25000 - 32000 USD Yearly USD 25000.00 32000.00 YEAR
Job Description & How to Apply Below

Mass General Brigham Medical Group Western Massachusetts, Inc. is hiring a full-time Call Center Representative to handle 70–90 inbound daily calls across the Western Massachusetts region.

Primary duties include scheduling appointments, answering inquiries, handling complaints, and navigating CRM systems to provide timely, compassionate service. Onsite during initial training with potential for remote work after acclimation.

Step into the Remote Patient Care Call Center Specialist role at 1920 Mass General Brigham Medical Group Western Massachusetts, Inc. in United States and grow with us.

We are looking to fill the Remote Patient Care Call Center Specialist position at 1920 Mass General Brigham Medical Group Western Massachusetts, Inc. in United States.

The Remote Patient Care Call Center Specialist role at 1920 Mass General Brigham Medical Group Western Massachusetts, Inc. is now open for applications in United States.

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