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Remote Call Centre Agent; UK First-Call Resolution

Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listing for: remote work
Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep, CRM Systems & Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 35000 - 52000 USD Yearly USD 35000.00 52000.00 YEAR
Job Description & How to Apply Below
Position: Remote Call Centre Agent (UK Hours) – First-Call Resolution

Remote Recruitment is hiring a Call Centre Agent for a UK-based employer, fully remote from South Africa. You will own inbound and outbound calls for a UK customer base, resolving queries on the first contact.

Log every call in the CRM, meet call quality and response-time targets, and handle issues efficiently. The role requires 1+ year in a call centre, CRM experience (Salesforce/Zendesk), and strong English for UK customers.

For the Remote Call Centre Agent (UK Hours) – First-Call Resolution position at remote work, we are reviewing applications now.

We are currently recruiting a Remote Call Centre Agent (UK Hours) – First-Call Resolution for our team in United States.

This is a great opportunity to take on the Remote Call Centre Agent (UK Hours) – First-Call Resolution role at remote work.

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