Remote CSR II: Healthcare Customer Care Specialist
Dunwoody, DeKalb County, Georgia, USA
Listed on 2026-10-09
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Premera Blue Cross is seeking a Remote Customer Service Representative II to deliver inbound and outbound service, achieving first-call resolution from a home-based setting across states including Georgia. The role emphasizes empathy, accuracy, and timely information exchange, supported by comprehensive training and benefits.
Expect to resolve claims status questions, route complex inquiries to the appropriate department, and document all member interactions while maintaining HIPAA-compliant
This is a strong opening to take on the Remote CSR II:
Healthcare Customer Care Specialist role at Premera Blue Cross.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in Atlanta, GA, United States.
This opportunity is part of our work in Management & Operations, Sales.
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