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Enterprise Customer Success & Support; Remote

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: up-labs
Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 65000 - 95000 USD Yearly USD 65000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: Enterprise Customer Success & Support (Remote)

Scout is hiring a Customer Success & Support Specialist to act as the first line of support for enterprise customers, triaging, troubleshooting, and resolving tickets quickly. You will become a product expert, build out support workflows, and own Scout's knowledge base, helping scale the function as the company expands.

You will grow into a customer success role over time, building relationships with enterprise stakeholders and driving adoption while working remotely from the U.S. or Canada.

The Enterprise Customer Success & Support (Remote) position in the Sales field is open for applications.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Enterprise Customer Success & Support (Remote) role at up-labs, based in United States.

We are looking to fill the Enterprise Customer Success & Support (Remote) position at up-labs in United States.

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