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Remote Customer Experience & Retention Specialist

Remote / Online - Candidates ideally in
Brandon, Minnehaha County, South Dakota, 57005, USA
Listing for: DIRECTV
Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25000 - 34000 USD Yearly USD 25000.00 34000.00 YEAR
Job Description & How to Apply Below

DIRECTV is hiring a Customer Service Representative focused on retention to support and retain ongoing customers. This remote role requires a quiet home workspace and handling inquiries with empathy and a consultative approach.

You will work across multiple systems to resolve issues, upsell where appropriate, and ensure timely problem resolution. The role expects strong listening and communication, with shifts during local business hours and occasional overtime.

Join us at DIRECTV as our next Remote Customer Experience & Retention Specialist in Sioux Falls, SD, United States.

We are currently recruiting a Remote Customer Experience & Retention Specialist for our team in Sioux Falls, SD, United States.

This is a great role to take on the Remote Customer Experience & Retention Specialist role at DIRECTV.

As a Remote Customer Experience & Retention Specialist, you will play an important part at DIRECTV in Sioux Falls, SD, United States.

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