Customer Service Representative ) Work From Home Customer Service, Remote

Aetna Customer Service Representative

Location:

Olympia, USA

Salary: $20-30 per hour

Educational Requirements:

Bachelor's Degree (High school diploma, GED, or equivalent experience may be considered)

• Respond to inbound calls, internet inquiries, and written correspondence from Medicare benefit participants.
• Provide compassionate one‑on‑one assistance to Medicare beneficiaries, actively listening and staying attentive to their wishes.
• Navigate multiple systems to resolve complex problems efficiently.
• Engage in ongoing training and pursue self‑improvement.
• Complete a 7‑week on‑site training program and then perform work‑from‑home duties.

• Minimum: $20.00 per hour
• Maximum: $30.00 per hour (actual earnings vary by location and other factors)

• Creole bilingual (Spanish bilingual also preferred)
• Residency within 50‑mile radius of Plantation Walk, FL
• Ability to work independently, honor commitments, and collaborate with a team
• Experience or comfort working with senior populations and/or understanding medical insurance terminology is desired
• Will have to be onsite for the 7‑week training period; thereafter work from home in a suitable environment

The initial training is conducted onsite at Plantation Walk, FL for seven weeks. After successful completion, the employee will transition to a work‑from‑home setting.

CVS Health is an affirmative action enterprise, and is a same‑opportunity enterprise, as are the medical‑doctor‑owned organizations for which CVS Health provides management offerings. We do not discriminate in recruiting, hiring, promotion, or any other personnel movement based on race, ethnicity, color, national origin, sex, gender identity or expression, sexual orientation, religious faith, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.

We proudly assist and inspire individuals with military experience (active, veterans, reservists, and national defense) as well as navy spouses to apply for CVS Health job opportunities.