Remote SMB Customer Success Leader; Upsell & Renewal
Elizabethtown, Hardin County, Kentucky, 42701, USA
Listed on 2026-10-09
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Customer Service/HelpDesk
Customer Success Management, Account Manager, Client Relationship Management -
Sales
Customer Success Management, Account Manager, Client Relationship Management
Reputation is seeking a Customer Success Specialist for the SMB segment. This remote role supports a portfolio of roughly 160 small to midsize accounts, driving onboarding, adoption, growth, and renewals while aligning product value with customer goals.
You’ll analyze usage data, manage expectations, and collaborate with Sales, Product, Support, and Data Science to maximize retention and expansion opportunities in a fast-growing enterprise software environment.
Join us at Reputation as our next Remote SMB Customer Success Leader (Upsell & Renewal) in Northern, KY, United States.
The following position is for a Remote SMB Customer Success Leader (Upsell & Renewal) with Reputation.
Our organisation is growing, and we are hiring a Remote SMB Customer Success Leader (Upsell & Renewal) in Northern, KY, United States.
This Full Time position is for the Remote SMB Customer Success Leader (Upsell & Renewal) role at Reputation.
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