Remote Senior Manager, Public Sector Customer Success
Medford, Middlesex County, Massachusetts, 02153, USA
Listed on 2026-10-09
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Customer Service/HelpDesk
Client Relationship Management, Customer Success Management -
Management
Client Relationship Management
Trellix is seeking a Senior Manager, Customer Success – U.S. Public Sector. This remote leadership role directs 8 Public Sector CSMs within the Customer Engagement Team, focusing on GRR/NRR, platform adoption, and value realization across Fed Civ, DoD, IC, and SLED.
You will partner with Public Sector Sales, Professional Services, and Support to drive outcomes, ensure Success Plans in Totango/CRM, and maintain health metrics while aligning to FAR and government mandates.
We would love to welcome a new Remote Senior Manager, Public Sector Customer Success to our organisation in Boston, MA, United States.
Join Trellix and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Senior Manager, Public Sector Customer Success role at Trellix, based in Boston, MA, United States.
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