Faculty Support Lead — Customer Success; Remote
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-10-09
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Customer Service/HelpDesk
Customer Success Management
Pearson in Des Moines, IA is seeking a Customer Success professional to join a team delivering top-tier faculty support for Pearson courseware. You will guide faculty onboarding, respond to inquiries, and escalate complex issues for expert help.
The role emphasizes leadership, strong time management, proactive outreach to high-adoption accounts, and collaboration with cross-functional teams to address faculty needs quickly.
For the Faculty Support Lead — Customer Success (Remote) position at Pearson, we are reviewing applications now.
The Faculty Support Lead — Customer Success (Remote) role at Pearson is now open for applications in Des Moines, IA, United States.
Join us at Pearson as our next Faculty Support Lead — Customer Success (Remote) in Des Moines, IA, United States.
We are currently recruiting a Faculty Support Lead — Customer Success (Remote) for our team in Des Moines, IA, United States.
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