Hospitality Operations & Service Coordinator

This position is suited to someone who enjoys planning, solving problems, and ensuring that important details are handled efficiently.

• Coordinate service-related requests and maintain accurate records.
• Communicate with clients and relevant service providers to confirm arrangements.
• Assist with organizing hospitality services, activities, and customer requirements.
• Monitor outstanding requests and follow up to ensure timely responses.
• Address routine service concerns and direct complex issues to the appropriate team member.
• Maintain organized digital files, schedules, and client information.
• Assist with gathering customer feedback and identifying areas for improvement.
• Support administrative tasks and contribute to efficient daily operations.

• Strong organizational and time-management abilities.
• Excellent written and verbal communication skills.
• Professional approach to customer service and problem-solving.
• Attention to detail and ability to manage multiple tasks.
• Comfortable using email, spreadsheets, and online collaboration tools.
• Ability to work independently and coordinate effectively with a team.
• Previous experience in hospitality, customer service, administration, or operations is an advantage.

• Remote working environment.
• Opportunities for professional development.
• Training and team support.
• Exposure to hospitality coordination and service operations.