Remote CSR II - Healthcare Support & First-Call Resolution
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-10-09
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Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, HelpDesk/Support
Premera Blue Cross is hiring Customer Service Representatives to handle inbound/outbound calls with a focus on first call resolution. You will educate customers, de-escalate concerns, and document interactions accurately.
The role requires a high school diploma, 2 years of customer service experience, and proficiency with MS Office. Training is provided, with benefits starting day one and opportunities for growth.
Join us at Premera Blue Cross as our next Remote CSR II - Healthcare Support & First-Call Resolution in Charlotte, NC, United States.
The position is based in Charlotte, NC, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 39.000 - 58.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
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