Dutch-Speaking Client Service Representative

Location: The Hague

Work remotely anywhere in Greece while enjoying the Mediterranean lifestyle. We are looking for

Dutch-Speaking Client Service Representatives

to join international teams in

Greece . Depending on the project, you may provide customer service, after-sales support, technical assistance, roadside assistance, claims support, or support for business customers.

Working

Location:

This role is only remote in Greece. Work remotely anywhere in Greece.
Work Model:

Remote
Language:

Dutch – C1/C2 level
English:

B2–C1, depending on the project
Compensation: €1,300 gross/month (paid over 14 months)+ performance-based bonus
Relocation Package: 4 weeks of hotel accommodation, airport pick-up, flight ticket, and real estate agency fee
Working

Schedule:

Monday–Friday, with occasional weekend shifts depending on the project (8 hours/day; 5 days/week)

Applicants must already have the legal right to work in Greece. Visa sponsorship is not available for this position.

Your Responsibilities

Provide customer support via

phone, email, and chat

Handle inquiries related to products, services, orders, deliveries, payments, warranties, and repairs

Provide after-sales support and assist with returns, replacements, refunds, and warranty claims

Troubleshoot basic technical issues and guide customers through product setup and configuration

Handle customer complaints professionally and provide appropriate solutions

Create and manage customer cases accurately in CRM systems

Investigate customer issues and determine the most appropriate solution

Escalate complex cases to the relevant internal teams when necessary

Provide customers with timely updates regarding their cases

Complete back-office tasks and maintain accurate customer records

Use internal tools and knowledge bases to research information and resolve inquiries

Maintain a professional and customer-focused approach in every interaction

Requirements

C1/C2 level of Dutch

B2–C1 level of English , depending on the project

Strong written and verbal communication skills

Good problem-solving and multitasking abilities

Customer-oriented and solution-focused approach

Ability to remain calm and professional when handling challenging customer situations

Ability to work effectively in a fast-paced international environment

Basic familiarity with CRM systems and digital tools is an advantage

What We Offer

100% remote work from Greece

Fully Paid and structured training

Comprehensive onboarding and nesting support

Opportunities for continuous learning and professional development

Career progression opportunities, including potential paths into mentoring, training, Quality Assurance, or more specialized support roles

The opportunity to work with internationally recognized brands and gain experience in customer service, technical support, sales support, and other areas