Remote Healthcare CSR II: First-Call Resolution

Premera Blue Cross is hiring Customer Service Representatives to handle inbound and outbound calls with a focus on first-call resolution. You will work remotely with a consistent Monday–Friday schedule and participate in thorough training.

The role requires strong communication, empathy, and problem-solving skills, plus experience with Microsoft Office—all within a HIPAA-conscious environment. A competitive benefits package accompanies the position.

We are looking to fill the Remote Healthcare CSR II:
First-Call Resolution position at Premera Blue Cross in Phoenix, AZ, United States.

Are you ready to take on the Remote Healthcare CSR II:
First-Call Resolution role at Premera Blue Cross?

We would love to welcome a new Remote Healthcare CSR II:
First-Call Resolution to our group in Phoenix, AZ, United States.

For the Remote Healthcare CSR II:
First-Call Resolution position at Premera Blue Cross, we are reviewing applications now.