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Remote Client Onboarding & Success Manager

Remote / Online - Candidates ideally in
Concord, Merrimack County, New Hampshire, 03306, USA
Listing for: Nelnet
Full Time, Remote/Work from Home position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 50000 - 65000 USD Yearly USD 50000.00 65000.00 YEAR
Job Description & How to Apply Below

Nelnet is seeking a remote, full‑time Client Success Onboarding Specialist to lead end‑to‑end onboarding, training, and ongoing support for educational platforms. You will coordinate kickoff activities, configure workflows, and drive product adoption across multiple stakeholders, delivering training and resources to administrators and end users.

You will collaborate with product, engineering, and support teams to resolve issues, improve processes, and contribute to roadmaps.

We invite applications for the Remote Client Onboarding & Success Manager position located in Concord, NH, United States.

The following opportunity is for a Remote Client Onboarding & Success Manager with Nelnet.

Our organisation is growing, and we are hiring a Remote Client Onboarding & Success Manager in Concord, NH, United States.

This opportunity is for the Remote Client Onboarding & Success Manager role at Nelnet.

We are seeking a motivated Remote Client Onboarding & Success Manager to join Nelnet in Concord, NH, United States.

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