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Senior Customer Success Lead — Remote-First & Data-Driven

Remote / Online - Candidates ideally in
Glasgow, Glasgow City Area, G1, Scotland, UK
Listing for: Firefish Software
Remote/Work from Home position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 31000 - 36000 GBP Yearly GBP 31000.00 36000.00 YEAR
Job Description & How to Apply Below

Firefish Software is seeking a Customer Success Senior Executive to help recruitment agencies maximise value from Firefish CRM.

You’ll build trusted relationships, uncover opportunities, and use data to drive adoption and client success across our remote-first environment. You’ll translate customer needs into improvements, coach users, and collaborate with the wider team to help customers achieve their goals.

This posting is for the Senior Customer Success Lead — Remote-First & Data-Driven role at Firefish Software, based in Glasgow, Scotland, United Kingdom.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Customer Success Lead — Remote-First & Data-Driven role in the description above.

We appreciate your interest in this position.

Join Firefish Software and contribute to our ongoing work.

Position Requirements
10+ Years work experience
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