Remote Customer Success & AI Support Specialist
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-10-10
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Success Management, Customer Service Rep
The Alliance is seeking a detail-driven, proactive Customer Support Executive to join our vibrant Customer Success team. You will be the primary contact for members via email and our ticketing system, delivering timely, friendly responses and guiding users to maximize our platform.
You will escalate when needed, collaborate with education, product and other teams, and help improve FAQs and knowledge base. Experience with Intercom or Zendesk and a customer-first mindset are essential.
We would love to welcome a new Remote Customer Success & AI Support Specialist to our group in Manchester, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 32.000 - 34.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).