Hybrid Customer Service Manager - Lead Youth Support
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-10-10
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Customer Service/HelpDesk
Bilingual, Customer Success Management -
Management
The King's Trust in Cardiff is seeking a Customer Service Manager to lead the customer service operations, including the outsourced contact centre partner. You will drive high-quality experiences for thousands of young people and use data and insight to improve service delivery.
You will collaborate with stakeholders at all levels, shape first impressions, and guide continuous improvement initiatives, balancing office presence with home-working two days per week.
Join us at King's Trust as our next Hybrid Customer Service Manager
- Lead Youth Support Cardiff in Cardiff, Wales, United Kingdom.
We are looking to fill the Hybrid Customer Service Manager
- Lead Youth Support Cardiff position at King's Trust in Cardiff, Wales, United Kingdom.
The Hybrid Customer Service Manager
- Lead Youth Support Cardiff role at King's Trust is now open for applications in Cardiff, Wales, United Kingdom.
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