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Hybrid Customer Service Team Leader - Coaching & Growth

Remote / Online - Candidates ideally in
Newry, County Down, BT34, Northern Ireland, UK
Listing for: Teleperformance Ltd
Full Time, Remote/Work from Home position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 28000 - 39000 GBP Yearly GBP 28000.00 39000.00 YEAR
Job Description & How to Apply Below

Teleperformance Ltd in Newry, Northern Ireland, seeks a Customer Service Team Leader for a hybrid role with 50% remote work. You will lead a team of Client Executives, manage performance, and drive service levels while coordinating with the client and internal support functions. Flexibility and a proactive approach are essential to success.

The role focuses on coaching, developing staff, and maintaining high standards of customer care across multiple workflows in a fast-paced environment.

We are seeking a motivated Hybrid Customer Service Team Leader - Coaching & Growth to join Teleperformance Ltd in Newry, Northern Ireland, United Kingdom.

The position is based in Newry, Northern Ireland, United Kingdom.

This opportunity is part of our work in Marketing & Media, Sales.

The advertised compensation is 28.000 - 39.000.

We aim to respond to suitable candidates as soon as possible.

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