Remote Customer Experience Executive
Liverpool, Merseyside, L1, England, UK
Listed on 2026-10-10
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support
The Alliance is seeking a detail-driven, proactive Customer Support Executive to join our vibrant Customer Success team. You will be the primary contact for members via email and our ticketing system, delivering timely, friendly responses and resolving queries to maximize platform value.
In addition to day-to-day support, you will lead initiatives to improve AI support, refine FAQs, and collaborate with Product, Education, and other departments to prevent issues and drive member satisfaction.
We are seeking a motivated Remote Customer Experience Executive to join The Alliance in Liverpool, England, United Kingdom.
Join us at The Alliance as our next Remote Customer Experience Executive in Liverpool, England, United Kingdom.
We are currently recruiting a Remote Customer Experience Executive for our team in Liverpool, England, United Kingdom.
This is a great role to take on the Remote Customer Experience Executive role at The Alliance.
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