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Remote-First ClimateTech Customer Success Specialist

Remote / Online - Candidates ideally in
Hawton, Newark-on-Trent, Nottinghamshire, NG24 9LX, England, UK
Listing for: Advanced Infrastructure
Remote/Work from Home position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 32000 - 39000 GBP Yearly GBP 32000.00 39000.00 YEAR
Job Description & How to Apply Below

Advanced Infrastructure is seeking a Customer Success Associate to help councils and energy planners maximise value from the LAEP+ platform. You will provide onboarding, guidance, and proactive engagement across the customer journey, drive adoption, deliver training, and collect feedback to improve the product.

You will be the public face of the company, delivering first and second line support via Jira Service Desk and Intercom, with occasional travel to client sites and monthly sessions in

Step into the Remote-First Climate Tech Customer Success Specialist role at Advanced Infrastructure in Hawton, England, United Kingdom and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Hawton, England, United Kingdom.

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