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Remote Tier 1 Customer Support Agent; Bilingual

Remote / Online - Candidates ideally in
Los Angeles, Los Angeles County, California, 90079, USA
Listing for: American Red Cross
Part Time, Remote/Work from Home position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
  • Language/Bilingual
    Bilingual
Job Description & How to Apply Below
Position: Remote Tier 1 Customer Support Agent (Bilingual)

The American Red Cross is seeking a Part-Time Tier 1 Customer Service Agent to support the Training Services Team. This remote role is open to candidates located anywhere in the United States with a schedule of 4-5 days per week and variable hours in the afternoon/evening Eastern Time.

The ideal candidate is bilingual in English and Spanish and will answer inbound calls and emails, perform basic troubleshooting, and ensure resolution while meeting production targets.

We are seeking a motivated Remote Tier 1 Customer Support Agent (Bilingual) to join American Red Cross in Los Angeles, CA, United States.

This posting is for the Remote Tier 1 Customer Support Agent (Bilingual) role at American Red Cross, based in Los Angeles, CA, United States.

We are looking to fill the Remote Tier 1 Customer Support Agent (Bilingual) position at American Red Cross in Los Angeles, CA, United States.

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