Remote Night-Shift Senior Support Specialist
Austin, Travis County, Texas, 78716, USA
Listed on 2026-10-11
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Allied Tech is seeking a Senior Customer Support Representative for the Night Shift to handle complex customer and technical inquiries remotely from Austin, TX. You will work with phone, live chat, and ticketing tools to resolve issues and guide users through solutions with clarity and patience.
The role emphasizes escalation management, knowledge-base contributions, and collaboration with leadership to identify patterns.
We invite applications for the Remote Night-Shift Senior Support Specialist position located in Austin, TX, United States.
The advertised compensation is 66.000 - 80.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Night-Shift Senior Support Specialist role in the description above.
We appreciate your interest in this position.
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