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Remote Bilingual Tier 1 Customer Service Agent; EN​/ES

Remote / Online - Candidates ideally in
Sioux Falls, Minnehaha County, South Dakota, 57102, USA
Listing for: American Red Cross
Part Time, Remote/Work from Home position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 22000 - 29000 USD Yearly USD 22000.00 29000.00 YEAR
Job Description & How to Apply Below
Position: Remote Bilingual Tier 1 Customer Service Agent (EN/ES)

The American Red Cross is seeking a Part-Time Tier 1 Customer Service Agent to support the Training Services Team. The ideal candidate will be bilingual in English and Spanish and provide outstanding service from a remote location in the United States.

Responsibilities include handling inbound calls and emails, updating records, and guiding volunteers while meeting production targets and following procedures.

This posting is for the Remote Bilingual Tier 1 Customer Service Agent (EN/ES) role at American Red Cross, based in Sioux Falls, SD, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 22.000 - 29.000.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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