Remote Bilingual Tier 1 Customer Service Agent
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-10-11
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Customer Service/HelpDesk
Bilingual, Customer Service Rep -
Language/Bilingual
Bilingual
The American Red Cross is seeking a Part-Time Tier 1 Customer Service Agent to support our Training Services Team. This remote role welcomes bilingual candidates (English and Spanish) to deliver exceptional service to learners and instructors across the United States. Standard schedule includes 4-5 days per week with shifts between 12:30 p.m.
and 9:00 p.m. ET, minimum 25 hours weekly. You will handle calls and emails, maintain records, and strive for target metrics in a fast-paced home-based
We have an opening for a Remote Bilingual Tier 1 Customer Service Agent in Charlotte, NC, United States within Management & Operations, Sales.
This is an excellent opening to take on the Remote Bilingual Tier 1 Customer Service Agent role at American Red Cross.
As a Remote Bilingual Tier 1 Customer Service Agent, you will play an important part at American Red Cross in Charlotte, NC, United States.
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