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Remote Tier 1 Customer Service Agent; Bilingual

Remote / Online - Candidates ideally in
Kansas City, Wyandotte County, Kansas, 66115, USA
Listing for: American Red Cross
Part Time, Remote/Work from Home position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Spanish Customer Service
  • Language/Bilingual
    Bilingual, English Speaking, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 22000 - 29000 USD Yearly USD 22000.00 29000.00 YEAR
Job Description & How to Apply Below
Position: Remote Tier 1 Customer Service Agent (Bilingual)

American Red Cross is seeking a Part-Time Tier 1 Customer Service Agent to support the Training Services Team in a remote role across the United States. The role requires bilingual English and Spanish communication, handling inbound calls and emails, and upholding service standards while assisting learners and instructors. Standard

Schedule:

4-5 days per week, Monday through Saturday. Hours vary between 12:30 p.m.

and 9:00 p.m. Eastern, with peak coverage 3:00 p.m. to 9:00 p.m. ET.

The Remote Tier 1 Customer Service Agent (Bilingual) position in the Management & Operations, Sales field is open for applications.

Join us at American Red Cross as our next Remote Tier 1 Customer Service Agent (Bilingual) in Kansas City, KS, United States.

We are currently recruiting a Remote Tier 1 Customer Service Agent (Bilingual) for our team in Kansas City, KS, United States.

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