Faculty Success Lead - Remote
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-10-11
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Customer Service/HelpDesk
Pearson is seeking a Customer Success professional to join our Higher Education team, guiding faculty through Pearson courseware and tools. You'll coach Faculty Support Associates, manage escalations, and ensure high-touch service for top adoptions.
You will monitor adoption health, engage with at-risk accounts, and lead instructor onboarding sessions, while coordinating with cross-functional teams to resolve needs efficiently and professionally.
The Faculty Success Lead
- Remote role at Pearson is now open for applications in Indianapolis, IN, United States.
This role, Faculty Success Lead
- Remote at Pearson, could be your next move.
Are you ready to take on the Faculty Success Lead
- Remote role at Pearson?
We would love to welcome a new Faculty Success Lead
- Remote to our group in Indianapolis, IN, United States.
For the Faculty Success Lead
- Remote position at Pearson, we are reviewing applications now.
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