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Remote Bilingual Customer Service Agent; English​/Spanish

Remote / Online - Candidates ideally in
Milwaukee, Milwaukee County, Wisconsin, 53244, USA
Listing for: American Red Cross
Part Time, Remote/Work from Home position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Spanish Customer Service
  • Language/Bilingual
    Bilingual, Spanish Customer Service, English Speaking
Salary/Wage Range or Industry Benchmark: 22000 - 29000 USD Yearly USD 22000.00 29000.00 YEAR
Job Description & How to Apply Below
Position: Remote Bilingual Customer Service Agent (English/Spanish)

The American Red Cross is seeking Part-Time Tier 1 Customer Service Agents to support our Training Services Team. This remote role prefers bilingual English and Spanish speakers and starts around January 4, 2027.

You will handle inbound calls and emails from learners and instructors, resolve issues, and maintain records from home across the U.S. Responsibilities include adherence to production targets, using job aids and systems to resolve inquiries, and providing guidance to volunteers.

This posting is for the Remote Bilingual Customer Service Agent (English/Spanish) role at American Red Cross, based in Milwaukee, WI, United States.

Our group is growing, and we are hiring a Remote Bilingual Customer Service Agent (English/Spanish) in Milwaukee, WI, United States.

This position is for the Remote Bilingual Customer Service Agent (English/Spanish) role at American Red Cross.

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