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Remote Part-Time Bilingual Tier 1 Support Agent

Remote / Online - Candidates ideally in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: American Red Cross
Part Time, Remote/Work from Home position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
  • Language/Bilingual
    Bilingual, English Speaking
Salary/Wage Range or Industry Benchmark: 22000 - 29000 USD Yearly USD 22000.00 29000.00 YEAR
Job Description & How to Apply Below
Location: Indianapolis

The American Red Cross is seeking a Part-Time Tier 1 Customer Service Agent to support the Training Services Team. This remote role is open to candidates across the United States and centers on bilingual English/Spanish communication and delivering outstanding customer service.

Primary duties include answering inbound calls and emails, updating records, achieving call-handling targets, and guiding volunteers. Work 4–5 days weekly with shifts in the afternoon/evening ET.

The following role is for a Remote Part-Time Bilingual Tier 1 Support Agent with American Red Cross.

Join us at American Red Cross as our next Remote Part-Time Bilingual Tier 1 Support Agent in Indianapolis, IN, United States.

We are currently recruiting a Remote Part-Time Bilingual Tier 1 Support Agent for our team in Indianapolis, IN, United States.

This is a strong role to take on the Remote Part-Time Bilingual Tier 1 Support Agent role at American Red Cross.

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