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Remote Bilingual Support Specialist; French​/English

Remote / Online - Candidates ideally in
Albany, Albany County, New York, 12110, USA
Listing for: SOVRA
Remote/Work from Home position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, HelpDesk/Support
  • Language/Bilingual
    Bilingual, English Speaking
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Remote Bilingual Support Specialist (French/English)

SOVRA is seeking a Customer Support Specialist for a 12-18 months contract, located remotely within the USA or Canada. The role includes triaging customer tickets, collaborating across teams, and ensuring accurate data maintenance.

The ideal candidate will have at least 12-18 months of customer support experience, be bilingual in French and English, and possess strong problem-solving and communication skills.

Join SOVRA to help support thousands of government agencies in achieving their procurement needs.

We would love to welcome a new Remote Bilingual Support Specialist (French/English) to our team in Latham, NY, United States.

This posting is for the Remote Bilingual Support Specialist (French/English) role at SOVRA, based in Latham, NY, United States.

We are looking to fill the Remote Bilingual Support Specialist (French/English) position at SOVRA in Latham, NY, United States.

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