Customer Success Lead — Remote Equity
New York, New York County, New York, 10261, USA
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Location: New York
Log Rocket is hiring a Customer Success Manager in the United States. You will own the relationship with a book of customers, guiding onboarding, adoption, and renewal to drive value and prevent churn.
You’ll collaborate with sales, product, and support to ensure broad feature usage, health scores, and measurable ROI, including regular executive-facing reviews and strategic planning. This role emphasizes relationship-building and proactive retention/maximizing ARR.
We would love to welcome a new Customer Success Lead — Remote, Flexible Hours & Equity to our team in New York, NY, United States.
We have an opening for a Customer Success Lead — Remote, Flexible Hours & Equity in New York, NY, United States within Management & Operations, Sales.
This role, Customer Success Lead — Remote, Flexible Hours & Equity at Log Rocket, Inc, could be your next move.
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