Remote Call Center Lead: Lanternfly
State College, Centre County, Pennsylvania, 16803, USA
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Customer Success Management
Penn State Extension is seeking a Call Center Representative (Intermediate Support) to educate the public about spotted lantern flies, receive reports of sightings, and address general inquiries. This role directs part-time agents and creates the customer service assignment schedule, serving as the primary contact for inquiries and escalations.
The position is a remote role with some on-site requirements at University Park, emphasizing timely, knowledgeable customer service, coaching, and
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Lantern fly Support in State College, Centre County, United States.
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