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Merchant Success & Retention Specialist; Hybrid​/Remote

Remote / Online - Candidates ideally in
Dallas, Dallas County, Texas, 75215, USA
Listing for: Talus Payments
Full Time, Remote/Work from Home position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Sales
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 52000 - 75000 USD Yearly USD 52000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: Merchant Success & Retention Specialist (Hybrid/Remote)

Talus Payments in Dallas seeks an Account Management Representative to support and grow relationships with our merchants. You will resolve billing inquiries, maximize retention, and identify upsell opportunities via phone, email or chat, serving as the frontline defender against attrition.

You will negotiate terms to save accounts, review fee structures with merchants, and collaborate with Risk and Underwriting to resolve roadblocks.

We are seeking a motivated Merchant Success & Retention Specialist (Hybrid/Remote) to join Talus Payments in Dallas, TX, United States.

The Merchant Success & Retention Specialist (Hybrid/Remote) position in the Sales field is open for applications.

We have an opening for a Merchant Success & Retention Specialist (Hybrid/Remote) in Dallas, TX, United States within Sales.

This role, Merchant Success & Retention Specialist (Hybrid/Remote) at Talus Payments, could be your next career step.

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