Biotech Support Specialist - Hybrid; Remote/Onsite
Waltham, Middlesex County, Massachusetts, 02254, USA
Listed on 2026-10-11
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Nova Biomedical is seeking a Customer Support Specialist to join the Customer Product Support team in Waltham, MA. This role communicates primarily by telephone with end users of Nova Stat Strip and Stat Sensor products to troubleshoot technical problems and answer questions related to operation and maintenance of their analyzers.
The Customer Support Specialist will also resolve or degrade incoming customer-reported issues involving Nova Net and document all customer interactions and resolutions
This opening is for the Biotech Support Specialist - Hybrid (Remote/Onsite) role at Nova Biomedical.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Waltham, MA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 65.000 - 70.000.
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