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Remote Book Publishing Customer Support Specialist

Remote / Online - Candidates ideally in
Westminster, Adams County, Colorado, 80031, USA
Listing for: Penguin Random House
Remote/Work from Home position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 41000 - 50000 USD Yearly USD 41000.00 50000.00 YEAR
Job Description & How to Apply Below

Penguin Random House LLC in Westminster, MD is seeking a dynamic Customer Service Representative to join our Support Center. The role handles phone and email inquiries about product, pricing, orders, and problem resolution, with hours Monday–Friday 8:30am–5:00pm.

Ideal candidates have 2–3 years of customer service experience, strong Excel and Outlook skills, and a professional, empathetic communication style. Bilingual abilities are a plus, and SAP/MARC experience is welcomed.

We would love to welcome a new Remote Book Publishing Customer Support Specialist to our team in Westminster, CO, United States.

Join us at Penguin Random House as our next Remote Book Publishing Customer Support Specialist in Westminster, CO, United States.

We are currently recruiting a Remote Book Publishing Customer Support Specialist for our team in Westminster, CO, United States.

This is a strong position to take on the Remote Book Publishing Customer Support Specialist role at Penguin Random House.

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