Remote Customer Success Associate; Technical Support
Los Altos, Santa Clara County, California, 94024, USA
Listed on 2026-10-12
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Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Wordly is seeking a Customer Success Associate (Technical Support Level 1 or
2) to be on the front lines of our support processes, turning client content into customized glossaries. Reporting to the Director, Customer Success & Support, manage our ticketing and customer resolution process as well as our emergency phone line.
You will also receive materials prepared and processed using our glossary development tools. Glossary development is 70% of the role, with Frontline Support 30%.
The Remote Customer Success Associate (Technical Support) role at Wordly is now open for applications in Los Altos, CA, United States.
Join Wordly and contribute to our ongoing work.
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This posting is for the Remote Customer Success Associate (Technical Support) role at Wordly, based in Los Altos, CA, United States.
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