Faculty Success & Support Lead; Remote
Helena, Lewis and Clark County, Montana, 59604, USA
Listed on 2026-10-12
-
Customer Service/HelpDesk
Pearson is seeking a Customer Success professional to support Pearson educators, answer inquiries, and guide users through Pearson courseware.
You will coach Faculty Support Associates, handle escalations, manage top adoptions, run instructor onboarding sessions, and collaborate with cross-functional teams to resolve needs. This remote role demands strong communication, time management, and flexibility; occasional travel may be needed.
We invite applications for the Faculty Success & Support Lead (Remote) position located in Helena, MT, United States.
Join us at Pearson as our next Faculty Success & Support Lead (Remote) in Helena, MT, United States.
We are currently recruiting a Faculty Success & Support Lead (Remote) for our team in Helena, MT, United States.
This is a great role to take on the Faculty Success & Support Lead (Remote) role at Pearson.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).