Remote 1st-Line Customer Support Specialist
East Midlands, Leicester, Leicestershire, LE1, England, UK
Listed on 2026-10-12
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
Mentor
- Software for Children's Services is seeking a friendly, organised 1st Line Customer Support Agent to join remotely, with occasional travel to our Leicester head office for meetings. You will handle phone, email and video calls, triage tickets, and provide training and guidance to customers using the Mentor system.
The role requires at least one year in a customer-facing position, strong English communication, and the ability to work independently.
Are you ready to take on the Remote 1st-Line Customer Support Specialist role at Mentor
- Software for Children's Services?
The Remote 1st-Line Customer Support Specialist role at Mentor
- Software for Children's Services is now open for applications in East Midlands, England, United Kingdom.
Join us at Mentor
- Software for Children's Services as our next Remote 1st-Line Customer Support Specialist in East Midlands, England, United Kingdom.
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