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Scheme Manager - Part Time

Remote / Online - Candidates ideally in
Stockport, Greater Manchester, SK1, England, UK
Listing for: Sanctuary Scotland Housing Association Limited
Full Time, Part Time, Remote/Work from Home position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 17601 - 18154 GBP Yearly GBP 17601.00 18154.00 YEAR
Job Description & How to Apply Below
Title:

Scheme Manager - Part Time

Stockport, Cheshire, GB, SK6 7NT

Scheme Manager – Part Time

Stonehurst, Stockport

£17,601 - £18,154 per year

25 hours per week – Monday to Friday

We have an opportunity for a Scheme Manager to join our team in Stockport. In this role you will act as the driving force on our customer journey creating a seamless and welcoming experience from first contact to settling into our vibrant community in South Manchester.

The role of Scheme Manager will include:

  • Promote resident involvement and provide information on local community services and agencies
  • Encourage residents to maintain their well-being and independence through the effective delivery of high quality, safe and value for money housing support services
  • Meet all legislative and regulatory requirements for housing services activities to ensure clean and safe homes for the Group’s customers
  • Effectively manage relationships with key stakeholders, service providers including contractors and residents
  • Coordinate the delivery of local services to ensure the scheme(s) are maintained and kept clean and secure, in accordance with Group standards and lease obligations

Skills and experiences:

  • Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths
  • Strong Interpersonal and organisational Skills with fantastic attention to detail
  • Excellent communication skills across all mediums including face to face, written and digital
  • Empathetic with a customer focus
  • Ability to build strong communities through customer stakeholder and partnership engagement
  • Previous experience dealing with conflict resolution
  • Travel is a requirement of the role, therefore a full valid driving licence is essential

Why work for us?

We are a not‑for‑profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Our Benefits

  • 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
  • A pension scheme with employer contributions from Sanctuary
  • Life Assurance
  • Employee Advice Service including counselling
  • Cycle to Work scheme
  • Voluntary health plans
  • Employee discounts
  • Wellbeing support and tools
  • Employee recognition scheme
  • Role salary is £17,601 (rising to £18,154 after 12 months, subject to satisfactory performance)

The full time equivalent salary for this role is £26,415 based on 37.5 hours per week rising to £27,232 after 12 months service and subject to satisfactory performance

Closing Date:13 October 2026

– hous

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at -

We work closely with the Home Office in order to prevent illegal working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Housing Association, an exempt charity.

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