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Remote Tax Enquiries Advisor - Customer Support

Remote / Online - Candidates ideally in
Preston, Lancashire, SN15, England, UK
Listing for: Brook Street
Full Time, Per diem, Remote/Work from Home position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 14.56 GBP Hourly GBP 14.56 HOUR
Job Description & How to Apply Below

Brook Street is recruiting for an HMRC Customer Service Advisor (Telephony) based in Preston. The role supports customers via telephone, email and web chat, with 37 hours per week and a mix of home-based work and occasional office attendance for induction and IT collection.

The position offers a 37-hour week, shifts from 9:00–17:00 or 10:00–18:00, and a pay rate of £14.56/hour (~£28k/year). Start date is November/December 2026, with an initial 3-month assignment and potential extension.

The Remote Tax Enquiries Advisor
- Customer Support role at Brook Street is now open for applications in Preston, England, United Kingdom.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Tax Enquiries Advisor
- Customer Support role in the description above.

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