Remote Renewal & Customer Success Specialist
Eastbourne, East Sussex, BN21, England, UK
Listed on 2026-10-12
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Customer Service/HelpDesk
Customer Success Management
MPLC is seeking a Customer Success Executive to own a portfolio of existing customers, take direct accountability for minimizing churn within that book, and drive renewal and expansion revenue while ensuring every customer site and location is properly licensed. This role requires proactive outbound calling, strong CRM discipline, and collaboration with Sales, Legal and Finance.
You’ll handle objections, monitor usage, ensure invoices are paid on time, and help grow net revenue retention across
The Remote Renewal & Customer Success Specialist position in the Management & Operations, Sales field is open for applications.
We appreciate your interest in this position.
Join MPLC and contribute to our ongoing work.
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This posting is for the Remote Renewal & Customer Success Specialist role at MPLC, based in Eastbourne, England, United Kingdom.
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