Remote Family Vacation Specialist

Travel Navigator Co. is looking for a warm, organized individual to join our team as a Remote Family Vacation Specialist. In this role, you will help families plan and book memorable trips, including theme park vacations, cruises, and all-inclusive resort stays, while making sure each detail fits their needs and budget.

Key Responsibilities:

• Assist families with planning and booking theme park trips, cruises, resorts, and vacation packages
• Speak with clients to learn about their travel dates, group size, children's ages, and preferences
• Research and recommend destinations, accommodations, and activities that work for the whole family
• Explain package inclusions, room types, and trip options in a clear, helpful way
• Confirm availability, pricing, and reservation details with travel suppliers
• Send clients timely updates, confirmations, and reminders before their trip
• Help resolve issues and handle changes to existing reservations
• Keep accurate records of bookings, payments, and client information
• Follow company procedures and support the team with administrative tasks as needed

Qualifications:

• Experience in customer service, hospitality, sales, or travel is helpful but not required
• Strong organizational and multitasking skills with attention to detail
• Friendly, patient communication and a customer-first attitude
• Comfortable using computers, online platforms, and virtual communication tools
• Ability to work independently in a remote environment with reliable internet access
• Interest in travel and helping families create great experiences
• Must be at least 18 years of age and authorized to work

What We Offer:

• Remote work environment
• Comprehensive onboarding and training resources
• Access to travel industry tools and supplier networks
• Ongoing learning and professional development opportunities
• Flexible scheduling based on business needs