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Remote Faculty Support & Onboarding Lead

Remote / Online - Candidates ideally in
Cheyenne, Laramie County, Wyoming, 82007, USA
Listing for: Pearson
Remote/Work from Home position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR
Job Description & How to Apply Below

Pearson is seeking a Customer Success professional to join the Higher Education team. You will support faculty onboarding, handle inquiries, coach associates, and manage escalations with strong communication and leadership skills.

Remote role with occasional travel; 8AM-8PM EST coverage and weekend shifts during peak periods may apply. Bachelor’s degree or 2+ years in faculty onboarding with technology is preferred. Experience with Pearson products is a plus.

Step into the Remote Faculty Support & Onboarding Lead role at Pearson in Cheyenne, WY, United States and grow with us.

Join us at Pearson as our next Remote Faculty Support & Onboarding Lead in Cheyenne, WY, United States.

We are currently recruiting a Remote Faculty Support & Onboarding Lead for our team in Cheyenne, WY, United States.

This is a strong role to take on the Remote Faculty Support & Onboarding Lead role at Pearson.

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