Remote Customer Service Agent Position

Location: Shelburne

Elevate your career as a Remote Customer Service Agent, providing exceptional support within our organization. Assist a diverse client base and leverage your product knowledge daily.

We are in search of enthusiastic individuals for a fully remote position as a Customer Service Agent. You'll engage with clients to distribute enrollment materials, determine eligibility, and manage incoming calls.

Your role involves creating tailored policies and ensuring client needs are met while staying current with our offerings through collaboration with management.

Key Responsibilities:

• Distribute benefit enrollment materials and assess eligibility

• Handle incoming customer service calls promptly

• Return and accept customer calls efficiently

• Respond to client requests for coverage options

• Create individualized policies using our Needs Analysis system

Requirements:

• Strong communication skills with a client-focused approach

• Ability to work independently in a remote setting

• Quick learner willing to adapt to new products and policies

• Motivated self-starter capable of managing multiple tasks

• Prior customer service experience is a plus

Bring your enthusiasm for client relations and product expertise to our remote team as a Customer Service Agent.