Italian-speaking customer support advisor

Luogo di lavoro:  Pisa

This is a fully remote role within Greece, with a full relocation package provided.

Start your next chapter in Greece - relocate with full support and work remotely from anywhere in the country while building your international career.

Are you fluent in  Italian?  Whether you already live in Greece or are considering relocating to Greece this opportunity offers  paid training, a competitive salary package, and full relocation support .

Job Details

Location:

Greece - 100% Remote / Work From Anywhere in Greece

Working

Schedule:

5 days per week, 8 hours/day with rotational shifts between 08:00-00:00

Languages:

Italian C1/C2 + English B2+

Compensation:  €1,045 gross/month x 14 salaries +Performance bonus up to 15% subject to target achievement +Fully paid training from day one

Relocation Package:  Flight ticket +2 weeks of hotel accommodation +Airport pickup +Real estate agency fee covered

Your Responsibilities
You will:

Provide customer support in Italian via phone, email, and chat.

Handle customer inquiries and account-related requests.

Troubleshoot issues and provide effective solutions.

Assist customers with products, services, and platform features.

Document interactions accurately and follow quality standards.

Maintain a high level of customer satisfaction.

What We're Looking For

Fluent Italian - C1/C2 level

English B2+ for training and internal communication

Strong communication and interpersonal skills

Customer-focused and empathetic approach

Strong problem-solving and troubleshooting skills

Comfortable using CRM systems, digital tools, and multiple applications

Good attention to detail and accurate data entry

Ability to work independently in a remote environment

Flexible and comfortable working rotational shifts

Ability to work effectively in a fast-paced, international, multicultural team

No fees are charged at any stage of the recruitment process.