Remote Call Center Representative at MCI
Remote / Online - Candidates ideally in
Richmond Hill, Ontario, L2C, Canada
Listed on 2026-10-12
Richmond Hill, Ontario, L2C, Canada
Listing for:
The Sydney Call Centre
Remote/Work from Home
position Listed on 2026-10-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, English Customer Service
Job Description & How to Apply Below
MCI, a leader in tech-enabled business services, offers this remote role for individuals thriving in problem-solving and communication. You will handle incoming inquiries, provide detailed product information, and document customer interactions efficiently. This role is an excellent fit for motivated candidates with prior customer service experience.
Key Responsibilities:
• Answer incoming calls promptly and professionally.
• Assist customers with inquiries and issues.
• Provide accurate information about products and services.
• Document all customer interactions in the system.
• Escalate complex issues to the appropriate department.
Requirements:
• Must be 18 years or older.
• High school diploma or equivalent required.
• Customer service or call center experience preferred.
• Strong communication and active listening skills.
• Reliable internet connection and quiet workspace.
Deliver exceptional service and problem-solving skills in your role at MCI.
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